Job Summary:
Our client is one of Zimbabwe’s leading online solutions company with 25+ years in business and offices in Harare and Bulawayo.
The Role:
We are seeking a hands-on Operations Manager – Online Solutions to drive execution, efficiency, and profitability across hosting, web/software development, and managed IT services. Reporting to the Managing Director – Online Solutions, you will lead departmental heads including sales and marketing, hosting infrastructure, tech support, web / software development, and finance and HR, and ensure excellence in service delivery, financial control, and talent development.
Key Responsibilities:
● Harmonise the leadership team, ensure cross-departmental integration.
● Translate strategic goals into operational plans and ensure timely execution.
● Ensure accurate financial reporting and strong budget discipline.
● Deliver on revenue and EBITDA targets.
● Client retention and client satisfaction.
● Oversee service quality, delivery standards, and continuous improvement initiatives.
● Build an accountable, high-performance, talent-retaining culture.
● Ensure compliance with legal, regulatory, and governance requirements.
Qualifications & Experience:
● Bachelor’s degree in Business, Information Systems, Computer Science (essential).
● MBA/post-graduate qualification (desirable).
● 8–10 years’ leadership experience, including 3–5 years at senior operational level.
● Strong background in IT operations, service delivery & financial management.
● Exposure to web hosting and/or managed IT and/or web/software development in emerging markets (desirable).
PLEASE NO CHANCERS
PLEASE EMAIL YOUR CV TO US ONLY IF YOU MEET ALL QUALIFICATIONS
PLEASE NOTE: Only Shortlisted candidates will be contacted.
Salary
Competitive
Monthly based
Location
, Kadoma, Mashonaland West Province, Zimbabwe, Mashonaland West Province, Zimbabwe
, Kadoma, Mashonaland West Province, Zimbabwe, Mashonaland West Province, Zimbabwe
