Your Key Responsibilities:
You will take ownership of the Profit & Loss and Balance Sheet for the PSD in West Africa, ensuring operational excellence. Your responsibilities will encompass:
- Driving exceptional Customer Relationship Management and customer satisfaction.
- Managing the financial performance (P&L and Balance Sheet) of PSD operations in the region.
- Developing and implementing strategic business plans, revenue forecasts, budgets, and organizational structures aligned with our current and future capital equipment fleet.
- Spearheading the development of our future regional workshop infrastructure.
- Leading and empowering local and regional teams within a matrix structure, cultivating a collaborative and high-performing environment through inclusive recruitment and continuous development, with a focus on enhancing gender diversity and employment equity.
- Guiding the technical training and development of the PSD team to ensure outstanding service delivery.
- Championing succession planning to secure Epiroc's future leadership.
- Ensuring every team member contributes positively to company objectives and identifying opportunities for team improvement.
- Maintaining the highest safety standards across all Epiroc facilities.
- Optimizing the performance of service agreements through effective team management.
- Collaborating closely with Capital Equipment Regional BLMs to promote Epiroc's comprehensive solutions.
- Building strong relationships with key stakeholders and implementing a robust customer governance structure.
- Contributing actively to Epiroc Group's customer-centric vision and culture.
- Ensuring a safe and healthy working environment across all areas of responsibility.
- Upholding "The Epiroc Way" and our "Code of Conduct," with a strong commitment to Inclusion and Diversity at all levels.
- This role involves frequent domestic, regional, and occasional international travel.
What You Bring:
- A minimum of eight (8) years of progressive management experience leading teams and achieving demonstrable results.
- In-depth product and application knowledge within the surface and underground mining sectors.
- A results-oriented approach with a strong professional network and a proven track record in marketing and sales.
- A solid understanding of Epiroc's values and business operations.
- Strategic and operational business management expertise.
- Exceptional interpersonal, people management, and negotiation skills.
- Excellent command of English; proficiency in French is a significant advantage.
Your Attributes:
- A strong commitment to safety.
- An open-minded and determined approach to achieving goals.
- Excellent communication skills.
- Strong leadership qualities with the ability to coordinate and motivate individuals.
- A proactive and energetic mindset with a high level of responsibility and loyalty.
- A collaborative spirit.
- A willingness to travel and build strong relationships.
Salary
Competitive
Monthly based
Location
, East Gonja Municipal District, Savannah Region, Ghana, Savannah Region, Ghana
Job Overview
Location
, East Gonja Municipal District, Savannah Region, Ghana, Savannah Region, Ghana
