What you’ll do
• attend video or phone-based appointments to discuss the benefits of later life legal services with clients
• work closely with clients to identify their different needs, providing information and solutions to best meet their requirements
• explain legal issues to clients in an understandable way, without legal jargon
• develop positive relationships with Co-op colleagues, working together to provide the best possible client journey
• perform to agreed targets to deliver outstanding client outcomes and commercial success
• occasionally travel for face to face client or company meetings
This role would suit people who have
• previous experience of B2B or B2C consultative sales and supporting customers to make decisions
• a full UK driving licence and access to your own vehicle
• confidence, empathy and understanding when speaking with potential clients
• active listening skills with the ability to adapt your communication style and engage a diverse range of clients through telephone, video, and face to face discussions
• the ability to consult and influence while showing enthusiasm for our products and services
• advanced level of literacy and numeracy
• the ability to achieve key targets
• good general IT skills, with the ability to quickly learn and adapt to new systems
Monthly based
Bothel and Threapland, Cumberland, England, United Kingdom, England, United Kingdom
Bothel and Threapland, Cumberland, England, United Kingdom, England, United Kingdom