Job Summary:
The Customer Support Staff will be responsible for providing excellent customer service through multiple channels, resolving client inquiries, and ensuring a smooth and positive customer experience.
Job Description:
The role involves assisting customers with transactions, troubleshooting issues, and guiding them on app usage to ensure efficient service delivery and client satisfaction.
Key Responsibilities:
· Handle customer inquiries via phone, email, and chat.
· Provide timely, friendly, and effective solutions to client issues.
· Assist customers with transactions and app navigation.
· Maintain accurate records of interactions and feedback.
· Collaborate with other teams to improve the customer experience.
Salary
Competitive
Monthly based
Location
, East Gonja Municipal District, Savannah Region, Ghana, Savannah Region, Ghana
, East Gonja Municipal District, Savannah Region, Ghana, Savannah Region, Ghana
